Privacy Policy

NSW Electrical Maintenance Inc. (also referred to as NSW) thanks you for visiting our website. Because we know trust is essential to any successful business relationship, we want you to know we respect your privacy. The following Privacy Policy is offered to demonstrate NSW’s commitment to protect the personal and business information of visitors to our website.

This Privacy Policy explains how NSW collects, uses, and discloses information, and the steps we have taken to ensure our website visitors’ personal and business information is secure. It also explains visitors’ choices regarding the collection, use, and disclosure of their personal and business information.

THIS PRIVACY POLICY APPLIES ONLY TO THE PERSONAL AND BUSINESS INFORMATION COLLECTED FROM THIS WEBSITE. IT DOES NOT APPLY TO NSW OFFLINE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL AND BUSINESS INFORMATION, WHICH MAY BE SUBJECT TO A DIFFERENT PRIVACY POLICY.

NSW IS NOT RESPONSIBLE FOR THE CONTENT OR PRIVACY PRACTICES ON ANY NON-NSW WEBSITES TO WHICH THIS SITE MAY BE LINKED.

What information do we collect?

We collect information from you when you subscribe to our newsletter, respond to a survey, or fill out a form.

What do we use your information for?

Any information we collect from you may be used in one of the following ways:

• To personalize your experience – your information helps us to better respond to your individual needs.
  To improve our website – we continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service – your information helps us to more effectively respond to your customer service requests and support needs.
• To process service requests – your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails – the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Text Messaging Data

When you join our SMS program we collect and keep limited data needed to run the program and to show proof of consent.

What we collect for SMS: mobile number, consent status, the page or form where you opted in, timestamp, IP address, user agent, opt in method, keyword replies such as JOIN, START, STOP, HELP, message logs with time and content, delivery status and carrier metadata

How we use it: send and manage messages, confirmations, reminders, and promotions, provide support, prevent fraud and abuse, maintain proof of consent and opt out

Sharing: we share SMS data with messaging vendors and carriers to deliver messages and comply with their rules, this can include The Campaign Registry, our CSP or DCA, and mobile carriers, we require these providers to protect the data and use it only to provide the service

Retention: we keep consent and opt out records for at least four years after the last message, or longer if the law requires it

Your choices: reply STOP to opt out, reply HELP for help, you can also email support@hivergentai.com or call +1 469 270 7433 to update or delete your SMS data

No sale: we do not sell your SMS data

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is 100% secure.

Do we use cookies?

We use cookies for analytics pertaining to activity on this website so we can continue to improve service to website visitors.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Remarketing:

NSW may use remarketing as part of an online marketing campaign. According to Google’s definition of remarketing, “Remarketing is a feature that lets (companies) reach people who have previously visited (the company’s) site, and show (those previous site visitors) relevant ads when they visit other sites on the Google (Bing & Yahoo) Display Network.”

• Third party vendors, including Google, Bing & Yahoo, may show our ads on sites on the internet.
• Third party vendors, including Google, Bing & Yahoo, use cookies to serve ads based on a user’s prior visits to our website.
• Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page or the DoubleClick opt-out page. (Alternatively you can opt out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.)

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Communication

By providing your phone number and/or email address, you agree to receive:

• Service updates and reminders.
• Marketing communications (if opted-in).

SMS Texting Program Terms

NSW Electrical & Maintenance LLC offers text messages for scheduling, updates, and promotions. By submitting your phone number and giving consent, you join this SMS program.

• Program name NSW Electrical & Maintenance LLC Texts.
• Opt-in methods, check the consent box on our contact page, or text “JOIN” to +1 469-880-0838, or text “START” to rejoin after a prior opt-out.
• Message frequency varies.
• Charges, message and data rates may apply.
• Opt-out, reply “STOP”, “END”, “CANCEL”, “UNSUBSCRIBE”, or “QUIT” at any time, you will receive a final confirmation message.
• Help, reply “HELP” or email: info@nswelectrical.com or call:  +1 469-880-0838.
• Eligibility, US residents, 18 or older, standard consumer use.
• Carrie notice, carriers are not liable for delayed or undelivered messages.
• Changes, we may update these SMS terms, we will post updates on this page.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our Privacy Policy, we will post those changes on this page.

Contacting Us

If you have any questions regarding this privacy policy you may contact us using the information below.

NSW Electrical Maintenance Inc.

10608 Galveston Place
Mckinney, Texas 75071

Phone: 469-880-0838.
Email: info@nswelectrical.com